Cancellation Policy

Right of withdrawal

Withdrawal policy for digital content

You have the right to withdraw from this contract within fourteen (14) days without giving any reason, provided that the digital content has not yet been unlocked or redeemed.

To exercise your right of withdrawal, you must inform us (You Lizenz GmbH, Junckerstraße 10a, 16816 Neuruppin, E-mail: info@edtila.de) of your decision to withdraw from this contract through a clear statement (e.g. by e-mail or letter).

Lapse of the right of withdrawal for digital content

The right of withdrawal shall expire prematurely if:

• the customer has expressly agreed that the execution of the contract shall commence before the expiry of the withdrawal period, and

• the customer has confirmed that they will lose their right of withdrawal upon commencement of performance.

This particularly applies to digital products (e.g. online courses or activation codes) where access is granted or activated immediately after purchase.

Note: If you have agreed to immediate execution and the waiver of the right of withdrawal during the ordering process, there is no longer any right of withdrawal once the digital content has been activated by redeeming the code.

Cancellation before code redemption

As long as you haven't redeemed the activation code, your right of withdrawal still applies within the statutory period. In this case, a full refund of the purchase price will be issued.

Right of withdrawal for free physical add-ons (e.g. bonus bundles)

The bonus packages are free add-ons to digital products. There is no separate right of withdrawal for these add-ons if the contract for the digital content has been legally concluded and executed.

Should you exceptionally exercise a right of withdrawal for the digital content (e.g., if the course has not yet started or been unlocked), the free bonus must also be returned at your own expense, provided it has already been dispatched.

Important product information

The online course is provided by Thepalia.de. After purchase, you will receive your activation code and a direct link to the course via email.
Your personal till calculator will show you how much your statutory health insurance will cover of the €140.
For further information, please see our FAQs. For individual questions, please contact our certified course partner directly at hej@thepalia.de.
The offer is only valid within Germany. Reimbursement applies exclusively to German health insurance providers.
The offer is excluded from all discounts and special promotions.
Special withdrawal conditions apply to digital content (see above).

Questions about the right of withdrawal

Please address us at ck@olivandbrie.reisen.
You can find our contact details here:

ck@olivandbrie.reisen
Christopher Kutzer

10a Junckerstraße

16816 Neuruppin

Tel.: 0044 3391 599 50 22